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AI Customer Support Bot

Intelligent chatbot powered by GPT-4 for customer service automation

Client: TechSupport Global
Category: AI & Machine Learning
2024
AI Customer Support Bot

Project Description

Developed an advanced AI-powered customer support chatbot that handles 80% of customer inquiries automatically. The system uses natural language processing to understand context and provide accurate responses.

Technical Highlights

  • GPT-4 integration for natural conversations
  • Multi-language support (English, French, Spanish)
  • Sentiment analysis for prioritization
  • Seamless human handoff capability
  • Continuous learning from interactions

Technologies Used

PythonOpenAI GPT-4FastAPIReactMongoDB

Project Links