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AI Customer Support Bot
Intelligent chatbot powered by GPT-4 for customer service automation
Client: TechSupport Global
Category: AI & Machine Learning
2024
Project Description
Developed an advanced AI-powered customer support chatbot that handles 80% of customer inquiries automatically. The system uses natural language processing to understand context and provide accurate responses.
Technical Highlights
- GPT-4 integration for natural conversations
- Multi-language support (English, French, Spanish)
- Sentiment analysis for prioritization
- Seamless human handoff capability
- Continuous learning from interactions
Technologies Used
PythonOpenAI GPT-4FastAPIReactMongoDB